Privacy Policy

This Privacy Policy explains how HIS WayBeing™ (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of our customers and visitors (“you” or “your”) who use our website [www.ca.hiswaybeing.com] (the “Site”) or purchase our products.

We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using our Site or purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide you with the best possible shopping experience and to improve our products and services.

a. Personal Information

When you interact with our Site, we may collect the following personal information:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through third-party payment processors)

• Order history and preferences

• Account login information (if applicable)

b. Non-Personal Information

We may also collect non-identifiable information such as:

• Browser type and version

• Device type and operating system

• IP address and general location data

• Website usage data (e.g., pages visited, time spent on site)

• Cookies and tracking data (see Section 6)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchases, delivery, or support requests

• Improve our products, website experience, and customer service

• Personalize your shopping experience and product recommendations

• Send you marketing emails, promotions, or newsletters (with your consent)

• Comply with legal and regulatory obligations

• Prevent fraudulent activity and enhance website security

You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us directly.

3. How We Share Your Information

We value your trust and do not sell or rent your personal information to third parties.
However, we may share your information with trusted service providers to help operate our business, including:

• Payment processors (e.g., Stripe Payments, PayPal, etc.)

• Shipping and fulfillment partners

• Email and marketing service providers

• Website analytics and performance tools (e.g., Google Analytics)

Each third-party service provider only receives the information necessary to perform their function and is required to handle your data securely and in compliance with applicable privacy laws.

We may also disclose your information:

• To comply with legal obligations or respond to lawful requests by public authorities

• To protect our rights, property, or safety

• In the event of a merger, sale, or business transfer (you will be notified if this occurs)

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
When your information is no longer needed, it will be securely deleted or anonymized.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, misuse, or alteration.
While we use secure encryption technologies (such as SSL) to protect data transmission, please note that no method of online transmission or storage is 100% secure.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our website.

Cookies help us:

• Remember your preferences and shopping cart

• Improve website performance

• Provide personalized product recommendations and ads

You can control or disable cookies through your browser settings, but doing so may limit certain site features.

We may also use third-party tracking technologies such as Google Analytics or Facebook Pixel to better understand how visitors interact with our website. These technologies may collect information such as your IP address, device type, and browsing behavior, which helps us analyze site traffic, measure advertising performance, and personalize your online experience.

7. Marketing and Email Communications

Consent to Receive Marketing Communications:
By providing us with your email address and opting into our marketing communications, you consent to receive promotional emails, newsletters, and other marketing content from HIS WayBeing™. We may send you information about new products, sales, special offers, and other updates.

Unsubscribing from Marketing Communications:
You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly at support@hiswaybeing.com. Upon unsubscribing, you will no longer receive marketing communications, but we may still send you transactional or customer service-related emails.

Opt-In Requirements (CASL Compliance):
We comply with the Canada’s Anti-Spam Legislation (CASL), which requires express consent before sending any commercial electronic messages (e.g., marketing emails). By subscribing to our emails, you confirm that you have provided us with express consent to send you promotional content. You may withdraw consent at any time.

8. Third-Party Advertising

We may engage in third-party advertising to show you relevant ads on websites or platforms such as Google, Facebook, Instagram, and others. These ads are based on your browsing behavior on our Site and other sites.

To personalize these ads, we may use tracking technologies such as Facebook Pixel or Google Analytics to track your activities on our Site and display targeted advertisements. These third-party platforms may use cookies or similar technologies to gather data regarding your interaction with our Site.

If you do not want to receive targeted ads, you can:

• Opt-out of personalized ads via the Google Ads Settings or Facebook Ad Preferences.

• Use your browser settings to manage or disable cookies.

Please note that opting out of targeted advertising will not stop you from seeing ads; it will only stop ads from being tailored to your interests.

9. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Withdraw consent for certain uses of your data (e.g., marketing communications)

• Request deletion of your personal information, where applicable

To exercise any of these rights, please contact us at support@hiswaybeing.com.

We may need to verify your identity before fulfilling your request.

10. International Data Transfers

As our service providers may operate outside of Canada (including the United States), your personal information may be transferred to other jurisdictions where privacy laws may differ.
In such cases, we ensure that appropriate safeguards are in place to protect your data.

11. Children’s Privacy

Our Site and products are not directed toward individuals under the age of 16. We do not knowingly collect personal information from minors.
If we learn that we have inadvertently collected personal data from a child, we will promptly delete it.

12. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: support@hiswaybeing.com